Privacy Policy

Privacy Policy

Effective date: May 1, 2026. AllPlayer is a video player application developed by an independent developer and distributed exclusively on Apple platforms.

Privacy by Design

AllPlayer does not require an account or personal information for core playback features. The app mainly accesses and plays media locally on your device, unless you choose to use network playback, LAN connections, support email, or system diagnostics.

Information Collection and Use

If you contact us by email at playersupport.arco@gmail.com, we may receive your email address and the information you include in your message. If optional feedback features are added in the future, submitted information will only be used for the stated purpose.

Local Data and File Access

AllPlayer may access videos, images, folders, or connected services only to play, browse, manage, or save media you choose. We do not upload, store, or share your local media files on external servers.

  • Photos library access is used to browse and play selected media.
  • SMB, WebDAV, FTP, HLS, m3u8, live stream, and web video URLs are accessed only when you initiate those features.
  • Live stream caching saves the current stream locally on your device.

Third-Party Services

AllPlayer is distributed through Apple platforms and may rely on Apple-provided services for App Store distribution, payments, diagnostics, and crash reporting. These services may process information under their own privacy policies.

Log Data

When an error occurs, limited technical data may be collected through platform-provided tools, such as device model, operating system version, app configuration, and time of use. This information is used only to debug issues and improve app stability.

Cookies and Links

AllPlayer does not directly use cookies. Third-party services or embedded components may use similar technologies. AllPlayer may contain links to external services or websites, and their privacy practices are governed by their own policies.

Data Security

We use commercially reasonable means to protect information, but no method of internet transmission or electronic storage is completely secure.

Children's Privacy

AllPlayer is not intended for children under 18, and we do not knowingly collect personally identifiable information from children.

Your Privacy Rights

Depending on your location, you may have rights to access, correct, delete, restrict, object to processing, request portability, or withdraw consent. Contact us to exercise these rights.

Changes and Contact

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Questions can be sent to playersupport.arco@gmail.com.